Cancelation Policy

CANCELLATION POLICY

A cancellation of your booking is possible on receipt of a WRITTEN (e-mail or fax) notice of cancellation according to the following policy:

  • From 365 (or before) up to 91 days before the date of arrival, 50% of the deposit is refundable (= 15% of the booking).
  • From 90 and up to 1 day before the date of arrival, the deposit is non-refundable.

8 weeks (56 days) before the guests’ arrival, the full payment of the booking is required and no amount is refundable in case of cancellation.

Cancellation due to Acts of God (natural disasters)

Our Company will first endeavour to find accommodation of similar or better standard in the same location for the same dates and/or choose to pay a refund (or not) of up to 80% of the total rental value. Price differentials between new and old accommodation will not be invoked under any circumstances. Guests are obliged to accept the solution or refund, if any is offered.

Cancellation due to Force Majeure (death, illness, strikes, power shortages, unforeseen events and their consequences)

Our Company will, under no circumstances, recognize circumstantial events of force majeure for the cancellation of a booking. In rare cases, our Company might grant a referral of part or the whole rental amount to the guest for the lease of another property within the same or the next year.